PRIVACY POLICY

Privacy Policy — Nexora
Last Updated: January 2026

At Nexora, your privacy is important to us. We are committed to protecting your personal information and handling your data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

🔍 1. Information We Collect

Personal Information
When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Secure payment information (processed via trusted third-party providers)

Device & Usage Information
When you visit our Site, we may automatically collect certain technical data, including:

  • IP address

  • Browser type and version

  • Pages viewed and interactions

  • General device and usage analytics

Marketing Preferences
If you subscribe to our newsletter or marketing communications, we may collect:

  • Email preferences

  • Interaction with advertisements or promotional campaigns

(You will only receive marketing communications if you opt in.)

🧭 2. How We Use Your Information
We use your personal data to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Provide customer service support

  • Improve website performance and user experience

  • Send promotional offers and updates (with your consent)

  • Detect fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

🤝 3. Sharing Your Information
We share your information only with trusted third-party partners necessary to operate our business, including:

  • Shopify (e-commerce platform provider)

  • Payment processors (such as PayPal, Stripe, Shopify Payments)

  • Shipping and logistics companies

  • Marketing and analytics service providers

Nexora does not sell, rent, or trade your personal information.

🍪 4. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve website functionality

You can manage or disable cookies through your browser settings at any time.

🔒 5. Data Security
Your security is a priority.

All transactions are protected through SSL encryption and secure payment gateways. Nexora does not store complete credit card details on its servers.

📦 6. Data Retention
We retain your information only for as long as necessary to:

  • Complete and manage orders

  • Provide customer support

  • Meet accounting, tax, and legal obligations

When data is no longer required, it is securely deleted or anonymized.

🌍 7. International Data Transfers
As we serve customers in the United Kingdom, United States, Canada, and Australia, your data may be processed by trusted partners located in different countries.

All international data transfers comply with applicable privacy laws, including UK GDPR, EU GDPR, and other relevant regulations.

🧍 8. Your Rights
Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Restrict or object to certain data processing

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:

📧 contact@nexooraa.shop

👶 9. Children’s Privacy
Nexora does not knowingly collect personal data from individuals under 18 years of age. If such information is identified, it will be promptly removed.

🧾 10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision.

💬 11. Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

📧 contact@nexooraa.shop